Covid-19

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#housingcomms content ideas in 2021
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In September I wrote about #housingcomms content ideas for external comms, as we all got back to work after summer and the schools went back. Unfortunately things didn’t quite go to plan back then on the pandemic as it kicked...
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Importance of filling the crisis communications vacuum
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Over the weekend the inevitable happened and a child at the school my children go to tested positive for COVID-19. What followed was the start of a classic crisis communications vacuum that needed a swift and decisive response. Initial reports...
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reputation management - see media
Coronavirus – the ultimate crisis comms challenge
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Timing is everything when in the midst of a crisis comms incident. You can instantly spot the organisations that aren’t quite getting their timing right amidst the COVID-19 pandemic, as their communications continue to focus on the importance of washing...
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Let's not go back to normal | Housing communications
Let’s not go back to normal
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When we eventually reach the other side of this pandemic, we could find ourselves working within organisational cultures that have changed, and for the better. So, let's not completely go back to normal. Right now, we're all in this together....
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